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IT/Information Technology Manager (18940)

Designation: Direct Hire Category: IT Location: Houston, TX
Salary: DOE Job Code: 18940  

Job Description:


Our client is looking for a talented, exceptional, and enthusiastic go-getter to join the team as an IT Manager. As an IT Manager you will have the general oversight and supervision of the IT infrastructure/system and IT vendor relationships. Overall responsibility for maintaining the network and network equipment, servers, operating systems, and communication links. Manage and act as an escalation point for IT Help Desk (Unicom) for end user technical issues. Oversee and implement system enhancements, patches, and special projects to improve the reliability, security, and functionality of environment. Manage special projects, vendors, and budgets related to enhancements and operations of the organization. Work under limited supervision and assures compliance with all bank policies and procedures as well as all applicable state and federal banking regulations including the Bank Secrecy Act.


· Responsible for managing technology, cybersecurity resources and support for all areas of the bank.

· Oversees all back-office functions associated with the client's transaction systems including processing, backups, upgrades, maintenance, and new implementations.

· Provide support and oversight for client's network and security infrastructure, PC, servers, and applications which includes planning, implementing, maintaining, and troubleshooting network and system hardware and software during and after normal hours.

· Direct and oversee significant projects, manage vendors, and budgets related to IT

· Participate and lead in the Business Continuity and Disaster Recovery plans and execute to validate system recovery within prescribed guidelines.

· Create and maintain system and application documentation of environments, processes, procedures.

· Liaise and interface with the different IT Vendors that the bank has with regards to product enhancement, updates and issues

· Lead and coordinate the annual IT audit of the bank

· Apply operations system updates, patches, configuration changes across platforms.

· Experience participating in information security and cyber security audits, mitigating, and responding to findings and proactive activities to improve information and cyber security posture.

· Experience managing firewalls and other security devices.

· Experience managing Microsoft stack of applications including Exchange, Zoom, Office, and/or others.

· Experience with managing Office 365.

· Experience with VoIP telecommunications systems.

· Perform other job-related duties as assigned.




· Bachelor’s degree in Computer Science, Computer Information Systems, Business (or related field) required.

· 5+ years’ experience in Information Technology, Project Management or Financial Industry related fields required.

· Strong analytical, organizational, oral, written, communication skills and willingness to work occasionally outside of normal business hours.

· Ability to prioritize, meets deadlines, and manages changing priorities with limited direction.

· Ability to maintain the confidentiality of client and member records at all times.


Becky Barclay